Last updated: 13 September 2025
- Who we are
This policy covers cocoboxap.com (“Site”). You can contact us at support@cocoboxap.com. - What we collect
- Basic analytics: pages viewed, device type, country, referral source
- Cookies: used for preferences and analytics
- Contact form or email: your name, email, and message
- Server logs: IP address, browser info, date and time of access (for security)
We do not collect your personal media files.
- How we use data
- Reply to support requests
- Improve guides and fix bugs
- Protect the Site from spam and abuse
We do not sell personal data.
- Sharing
We use trusted providers for hosting, analytics, email, and security. They receive only what they need to run their service. We do not share data with unrelated third parties. - Retention
- Emails and support tickets: kept as long as needed to handle your request, then archived or deleted
- Analytics: stored in aggregate form
- Server logs: rotated and deleted on a schedule
- Your choices
- Block cookies in your browser
- Ask us to delete emails you sent to us: support@cocoboxap.com
- Opt out of analytics where your region requires consent
- Security
We use HTTPS and reputable hosts. No system is perfect. Share only what you need. - Children
This Site is for users 13+. If a child has sent us personal data, contact us and we will remove it. - International transfers
Your data may be processed in other countries. We work with providers that use reasonable protections. - Changes
We may update this policy. We will change the date at the top when we do. - Contact
support@cocoboxap.com